Money Help Desk: Was I Mis-Sold 'On Track' Policy?

Summary


I WAS disgusted to read in a recent letter from my endowment company that it was "pleased to tell" me that I am to receive the sum of GBP 23,849.56 from a policy projected to exceed the GBP 30,000 borrowed. A 20 per cent loss and less than I paid in.

I was going to complain via the mis-sold policy route, but as a letter I received last year said the policy was "on track" I decided there would be no need. I did, however, increase my monthly mortgage payments, as the company recommended, but there is still a substantial shortfall.

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Extract


Money Help Desk: Was I Mis-Sold 'On Track' Policy?

My husband and I are cautious investors and stated clearly that we did not want...

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